Welcome to Magickal Menagerie's new website! Click to Check Out Our New Arrivals!

What service do you use for shipping? 

We primarily use USPS for shipping items. Our standard shipping is First Class Mail - Package. This means that packages in the US will arrive within 2 - 5 busines days after shipping. International packages usually take anywhere from 1 1/2 - 3 weeks to arrive after they have been shipped. 

Why flat rate shipping? 

We have flat rates of shipping because we estimate the average cost to ship a package. Our price reflects the cost of shipping materials as well as the cost of the label. 

What is the combine shipping option for?

If you place an order while you have another order in queue with us, you may use 'combine shipping' as a shipping method to prevent yourself from paying the cost of shipping multiple times. Please be careful not to select this payment option as we will not ship your items until the price of shipping is paid. We will typically email you within 48 - 72 hours if you have made this mistake. Shipping costs will be billed using PayPal's Invoicing System. Once we have received the shipping payment for your order, we will ship your items. 

Will anything be shipped if I request a Remote + Body Binding.? 

We will not ship you any guides/spirit companions if you have asked for them to be remotely bound. If you select this option incorrectly for physical items that are not enchanted or spelled....we will send you a message about the error within 48 - 72 hours to request payment for shipping on your order. 

When will I get my tracking number? 

If you checkout with PayPal, you will receive and email update from them with a tracking number for you once your shipping label has been printed. Please keep in mind that your order has not shipped officially until you see that it is scanned in with USPS. We may print labels up to 2 Days before dropping the packages off with USPS. 

How long does it take for my order to ship? 

Keep in mind please that we are a two person business. We operate often times at a high volume. Our wait time for shipment may vary from  3 - 5 business days to up to 14 business days. Typical you should receive a confirmation in this time period. Business days are Mon-Fri from 8am - 5pm. If your order happens after the 5pm deadline, it will begin processing starting the next business day. 

  • May 08, 2017
  • Category: FAQ
  • Comments: 0
Leave a comment